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How do I Respond to a Message From a Company?

When someone at a company messages you, you will receive both an email notification and an SMS notification (if you have SMS notifications turned on). You can respond to an SMS notification by replying directly from your phone.

To respond to a message on your desktop, follow these steps:

1. Login to your account via

2. Go to the Inbox tab on the left hand side of your dashboard

3. Click on the message you'd like to respond to

4. Type into the text box your message and click Send Message